Voice

Setup: Asterisk Inbound Route Config

Setup: Call Center

Guide: Unlist your number from Truecaller

Setup: Desktop IP Phone

Guide: Gigaset call transferring

Setup: M3 Cordless Phones

Setup: Gigaset IP Phone

Guide: PBX Feature Codes

Troubleshooter: Phone Calling

Troubleshooter: Registration

Setup: PBX Extension

Sip Trunk Setup

How to Setup Cloud PBX system

Mobile Office Softphone App Setup Guide

Asterisk Based PBX Setup Guide

Desktop IP Phone setup guide

Asterisk-based PBX setup guide

Inbound Routetype=peersecret=passwordusername=101host=domain.cloudtools.co.zafromuser=101canreinvite=yesinsecure=invite,portqualify=yesnat=yesport=5060context=from-trunk

Inbound Calls & Phone Registration troubleshooting guide

Not registering1. Use https://youfiles.herokuapp.com/telnetclient/ to Telnet to port 5060 on 156.0.96.602. Set the phone setting "Sip Keepalive" value to a lower amount of seconds.Inbound and Audio Issues1. Reboot your phone.2. Double check your sip account credentials, Account Balance and Cloudtime Balance3. Check your internet connectivity by visiting www.google.co.za4. Go to our portal, Click Registrations - Click "Check your Firewall IP Blocked Status" to unblock your IP.5. Disable firewall and NAT settings on your router.6. Disable SIP ALG on your router.8. Check that your upload speed is greater than 5MBps using www.speedtest.net

Outgoing Phone Calls troubleshooting guide

Preventing Ghost Calls

Preventing One Way Audio